iWork.com, understanding Apple’s online office extension

by Milind Alvares on January 8, 2009

Along with iWork 09, Apple introduced the much rumoured iWork.com, an online extension to the desktop office suite. At first I was really excited to find Apple had finally managed to convert iWork into a web office suite and was already cooking up dreams of it integrating with iDisk and other such fanboy fantasies. 

iworkcom-comments-20090106

When I did come to learn the realities of the situation though, I was brought down to earth. iWork.com merely presents your work online. There is absolutely no editing that can be done via the online interface. The only editing that can be done, is adding comments.

Well that’s all for the bad stuff. After using the online extension for a while, I understood its true purpose. iWork.com excels at what it’s meant to do. 

What is iWork meant to do?

iWork.com is meant to send people a draft or final copy of a document. If you want to send a client, publisher, friend a document, instead of attaching it in an email, you merely invite them to view the document online! The clean user interface of iWork.com lends to viewing documents, so you don’t have any distractions. The formatting is preserved to the T, with colour, graphics and fonts all embedded in the document (I assume one needs a capable browser for this). The receiving end can then add notes, or download a copy for himself. Besides, if you send the document to multiple parties, those who come in late can already see what feedback has been added.

invitation-iwork-com

How it all works

For the purpose of explaining it to those who don’t know what iWork is all about, here’s how it works. I created a document in Pages 09, and hit the iWork.com button in the toolbar. I then entered my MobileMe ID (or iTunes account or AppleID) which is a one time only thing. The next screen let me enter in email IDs I want to send this document to.

exporting-options

Email IDs are auto completed just like they are in Mail, after which you add in a comment and can even change which of your email IDs (setup in Mail) you want to send this invite from. Pages will then upload the document online (very speedy) and send your contacts a fancy email with a link to view the document. You on the other hand get a link for yourself, which requires you to reenter your user ID and password in the browser. The viewers on the other hand view the document without any password. 

On iWork.com, you get to view a list of your uploaded documents, as well as view the number of people and comments for each. The viewers on the other hand only get to view the document that was emailed to them, and add comments and notes to the document, as well as download the document in PDF, iWork, or Microsoft Office file formats. Every viewer can see the same comments.

Why iWork.com will work

I’ve always marveled at how Apple thinks outside the grid and brings in something what no one expects (case to point: the buttonless trackpad). People don’t want to edit files on the web, not with what the web currently has to offer. The cloud has yet to mature enough to be able to provide a rich environment for doing complex tasks. I know so many people who still insist on using Microsoft Word on the desktop instead of using Google Docs in the browser. 

What Apple has done is provide an online extension, while keeping the editing features on the desktop. They’ve also made sure that PC users don’t get left out by adding an option to download it as an MS Office compatible file. The seamlessness by which this whole information is presented and transferred, makes it not only easy to use, but usable. I can actually imagine myself sending someone a document with a single click, and expecting no problems in intercepting it on the other end. 

Will iWork.com get editing features in the future? Surely. But till Apple figures out a way to make online editing actually usable, I’ll be happy to use iWork.com.

Reader Comments

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Reader Comments

RJ January 8, 2009 at 3:14 am

I was really surprised how the formatting took over to the web. It’s almost PDF quality (is it?). If Apple prices this well, iWork.com can be a huge success. Hopefully they will tie in with MobileMe (yes, even I had those fanboy fantasies) and be able to ‘share’ files directly from your iDisk account. The possibilities are endless. But as you said, Apple knows better…

   

Kevin Newhart January 8, 2009 at 4:04 am

Nice post Milind. Most people don’t ‘get’ Apple, until they use the products for themselves.

Google or Microsoft could never comprehend putting up such a basic viewer online so they try and stuff it with features that makes the suite neither here nor there. There will be some who want the online editing features NOW, and for those google docs is ready and waiting. For the rest of us Apple has provided an ingenious way to share file.

   

Kevin Newhart January 8, 2009 at 4:07 am

Checked out your magazine by the way. Grrreat design and content!

   

Michael January 8, 2009 at 4:21 am

Good points. Will try it out definitely. Not sure whether to buy iWork 09 though so I’ll only be stuck with the trial. Does installing iwork 09 upgrade your previous apps or can you stil use them?

   

Milind Alvares January 8, 2009 at 2:24 pm goobimama.blogspot.com

@Michael:
No. Installing the iWork 09 trial will preserve your iWork 08 apps. You can use both of them interchangeably (or even together for that matter). Do check out iWork 09 though. It’s pretty neat.

iMatt January 8, 2009 at 6:46 am

I still don’t get it. Why not just email your document to the people with whom you’d like to share it?

   

Milind Alvares January 8, 2009 at 2:23 pm goobimama.blogspot.com

@iMatt:
1. This is way more elegant. It’s also easier and quicker. More manageable.
2. You don’t get duplicate comments as everyone can see what others have posted.
3. Formatting issues are non-existant. You don’t have to worry about whether the other party is seeing the document as is, and such.
4. The other side can download the document in a format of their choice.

Chris January 8, 2009 at 8:54 am

I have not used iWork.com yet, but look forward to doing so. I can not tell you how frustrating it is to have to export an iWork document into multiple formats. With this I will only save in the app I use, then send invites to those that need to see the docs. How many of you have received an email with a doc created with Microsoft Publisher, with no way of opening it? Think of this as a MobileMe gallery for iWork, as that’s what it appears to be.

   

Leah Brencott January 8, 2009 at 6:28 pm

Interesting view of an underpowered web app. I guess it’s our fault building sand castles in the sky. I wonder how much Apple will price this at though and how well they integrate it with MobileMe.

   

disapointed January 8, 2009 at 7:53 pm

The reason it works perfectly is because it does so little. If Apple wants anyone to talk about iWork.com they need to add in a lot more features. Live editing has been proved by Google to be a very possible thing, with multiple authors collaborating. Apple just doesn’t have the talent to create web apps so they’ve done this half assed simple baby app and expecting people to pay for it. Well I’m not.

   

Brent January 9, 2009 at 2:57 am

I’ve tried, so many times, to move to Google Docs online, but just can’t. The app has everything required for a word processor, yet it can’t do everything.

Collaboration is also a big mess. How can you work on a document if everyone is editing it! We could never get any work done that way. Besides, every writeup has a particular tone to it, which speaks a lot about its author. If you mix it up, the whole things falls apart. iWork.com’s comments-only is the best feature they could have enabled. That way everyone can see and say what they want, but the document itself remains intact. I also like that you can download it in three different versions. Makes it so much simpler.

iWork.com is gonna rock, and I’m definitely going to be a subscriber. I just hope it get better integration with Mail, MobileMe, and the iPhone.

   

Andy Bewernick January 10, 2009 at 7:51 am ilikemonkeysblog.com

@disapointed Apple has the talent to do it, in fact SproutCore is quite amazing. They just need to quit being so stubborn and pull from what other companies have found to be successful. They aren’t taking a risk with iWork.com.

   

Saurav January 12, 2009 at 2:44 pm gxsaurav.com

It provides so less functionality compared to what Office Live Workspace has been providing for years. iWork online is a paid service which will only “Display” the documents. On the other hand Google Docs & Office Live Workspace are free & they “Show as well Edit” the documents. Now that is true collaboration which Apple needs to provide.

If all I want it to show some friends a Presentation Slide & get the comments, then I can upload a document to my Office Live Workspace & share the document or the workspace. It even supports versions

   

MacMyDay February 19, 2009 at 12:16 am blog.digitaltavern.com

iWork.com is a great start. But even at it’s simplest, which I’m in agreement that it doesn’t need to be a full bloated online app, it is flawed.

When comments are added to the online document, iWork, in my experience, doesn’t auto-notify the “contributors” nor “commenters”. This requires the user to manually notify the other commenters with additional comments. Even worse, there’s nothing in the online app that allows a simple “Notify Of Your Comments”, so to speak, option. So you’re relegated to manually opening your email or the original iWork document to send a new update.

Unless, I’m missing something.

Plus, I found myself going through my history and not sure how it happened, but I launched a URL and started adding comments. Though this time my comments were attributed to one of the other collaborators who I sent the document for review. That means that with that URL a commenter can comment under someone else’s name. There needs to be some level or security or simply verification that the commenter is indeed authorized and so that comments can be attributed correctly.

   

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