A few lessons for an optimised MobileMe experience

by Milind Alvares

A few lessons for an optimised MobileMe experience

by Milind Alvares on October 20, 2008

MobileMe, despite all the bad press it has been subjected to since its launch, is a really great service. Three members of the Smoking Apples team have been using MobileMe and are extremely happy (for the most part) using it. Even besides the “push” email functionality, there are a lot of other features that just get swept under the rug. This little guide will help you explore MobileMe even further and put those features to good use.

Email Aliases

MobileMe allows you to create email aliases, which are virtual email IDs that don’t exist as separate email addresses by themselves. The emails that come through to an alias are delivered to your original mailbox. You can create up to five aliases at a time and then turn them off or delete them when you are done with them.

This not only allows you to have a ‘myname.junk@me.com’ email ID for Internet signups but also lets you create a serious and professional email ID in addition to your usual funky one (of course, if you happen to be anything like our Editor saab, a “funky” email address is the last thing you’d want). Aliases once turned off can never be used by anyone, including yourself. You can mark aliases with a different colour and direct messages sent addressed to it to a certain folder. Emails sent to any of your aliases will come to your one unified inbox only. You will not have to check any other mailbox to check for messages. Of course, with your desktop Mail client, you can set filters to automatically direct that email to particular folders. 

mobileme preferences for mail aliases

To create an alias, open http://me.com in your web browser and access the preferences from the Mail toolbar. Clicking on the Alias tab allows you to enter up to five email addresses and then choose to mark them with different colours or add a different name to each one’s “From” field.

To send an email from an alias using MobileMe or the desktop Mail client is easy. A drop down list will be presented with all your available aliases when you compose an email. On the iPhone, however, there is no way to send an email from one of your aliases. However, a clever fix is available, one that involves the use of a Gmail account. Take a look at it on the Apple Discussions Forum

A faster iDisk

iDisk in the Finder is pathetically slow and iDisk on the web isn’t practical for everyday use. Enabling iDisk Sync can not only makes iDisk super fast but also keep all your documents in sync across multiple computers.

mobileme idisk sync optionTo enable iDisk Sync, go to ‘System Preferences » MobileMe » iDisk’ and click on Sync Now. Leave the setting at Automatic. iDisk will then sync all your data from MobileMe to a disk image in your ‘Home Folder » Library » File Sync’. When iDisk is done syncing, the rotating arrows animation in the Finder window will stop. 

Drag the Documents folder from your iDisk file system to the Finder sidebar. In my case, all my Pages documents, Keynote files, and other such ‘documents’ are stored on, and only on, iDisk. I backed up all of my documents on an external drive, copied them to Documents on my iDisk folder and then deleted them from the Mac. So, in effect, the only copy I have is on the iDisk folder. 

Once the sync is complete, which might take a while depending on how much stuff you have on your iDisk folder, accessing the files is super fast, since you are using your local copy. 

Note that your iDisk sync will occupy the full amount of space reserved for it on your hard drive. So if you have allotted 10GB for iDisk, the disk image it creates will use up that much space no matter how much data you have stored. I would suggest that you reduce the space allotted and keep increasing it as the need arises. To change your iDisk quota, go to the account settings on Me.com and you’ll find the option to increase the Mail quota in the Storage options.

iDisk via FTP
If you don’t want all the folder syncing but still want quick and responsive access to your iDisk folder, use an FTP client like Transmit or Cyberduck (free). 

Access your MobileMe Mail with Internet Explorer

While IE 7 gives you limited functionality with the MobileMe web interface, IE 6 users are left in the lurch. And in many cases, especially with large corporates, IE 6 is the only installed browser on the machine. To avoid situations where you need to access your email but cannot, use the Mail Forwarding option to send your email across to a Gmail account. Forwarding options are available in the web interface of Mail. Just navigate to ‘Preferences » Other’ and enter any email ID that you can check in IE 6. That way, in desperation, you can still access your email using the Gmail interface, even when you’re forced to do it using the worst piece of software ever written!

PhotoCasting

One of the most innovative features of the MobileMe Web Gallery is PhotoCasting. Right from within iPhoto, you can subscribe to anyone’s shared photo gallery just like you would subscribe to a podcast in iTunes. If any new photos are added to the album by the original author or, if allowed, by the viewers, those photos will automatically show up in your iPhoto subscriptions. 

Access your friend’s photo gallery by clicking on their invitation link or entering http://gallery.me.com/<username> in your web browser. From there, click on any album you want to subscribe to. Copy the resulting link right up to the album number. For instance, ‘http://gallery.me.com/username#100008’ would be the album link. 

Next, go to iPhoto and, from the File menu, select ‘Subscribe to Photo Feed’. Enter the URL and voila, iPhoto will sync up all the photos from that library and ready them for you to browse! The only editing you can do to these photos, however, is rotating them on their axes. You can also copy those pictures to your iPhoto Library (if downloading photos is allowed by the author of the album) and then do whatever editing you choose to do. Whenever new pictures are added to the album, they will automatically show up right in your iPhoto Library. 

Fixing sync issues

While MobileMe sync is supposed to share the “just works” philosophy of the Mac, very often you will come across problems with syncing. In this case, it is best to clear the data on the servers using your most up-to-date Mac. Go to your MobileMe preference pane, then the Sync tab, and click on Advanced. This will bring up a list of all the devices registered with your MobileMe account. It would be a good idea to identify your devices and remove any redundant ones. For instance, in the screenshot, my iMac is showing two entries (one for before I reinstalled Leopard). 

mobileme sync issues fixed

Then click the Reset Sync Data button. You can either choose to either sync all info or, in my case, just the Calendars. Click on the right arrow to replace info on MobileMe with info from your computer. Immediately after the sync is done, go to all your other registered computers, do the same reset sync, except change the direction to “information from MobileMe to this computer”. 

If you have an iPhone or iPod touch, reset the calendars there as well. Go into the ‘Settings » Mail » Your MobileMe account’. In there, first turn off the Calendar or whatever other MobileMe service you want to reset, then restart your device, and then turn those services on again.

Do you have any questions or problems with MobileMe? Spill ’em out in the comments so we can discuss them at length.

{ 22 comments… read them below or add one }

eric

hi – thanks for the article.

question – is there a way for specified email to bypass an iphone? ie, email from XYZ is filtered on mail app to a folder, does not go into my inbox. can that email not show up in my inbox on my iphone?

I’m using IMAP.

would setting up a folder at webmail work? if so, would that email still reach my mail app? i think gmail allows you to specify if certain labels (folder) don’t sync.

thanks.

   

Milind Alvares

The problem is the web interface of MobileMe doesn’t have any filters, so they don’t act up directly. However, if you use the desktop version, you can have an almost instantaneous filtering of email set up.

For instance, I have a filter set up for any email coming in from xyz@something.com, to be moved to a different folder, as well as be marked unread. Since push is enabled on my iPhone and iMac, both mail clients will buzz up at the same time. But after half a minute or so, the Mac Mail client will send the info back to MobileMe that the email is to be moved and marked unread, and the change reflects on my iPhone.

Of course, this requires that my Mac Mail (or Microsoft Outlook on a PC) is active at all times, but that’s the only way as I see it happening. Hopefully MobileMe 2.0 will bring in some features for mail rules, a better search, and maybe, just maybe, bring in that awesome iDisk Share feature they demoed!

   

eric

thanks.

- actually, i guess i have the same setting as you do. that particular folder had been quiet since i switched to imap the other day. this morning i noticed all the emails on my iphone inbox. however, after reading your post they were cleared. i would rather they not even appear on the iphone, but this works well enough for me i suppose.

why do yo have the mark as unread rule? i simply have it set to move to XYZZ folder?

- how do you set your desktop client on your imac for push? i don’t see that setting for mail app? or are you using a different mail client?

thanks again, eric

   

Milind Alvares

First of all, MobileMe *is* IMAP. I don’t think there is a POP3 option for MM.

Second, I was just telling you my scenario. For me, those XYZ emails are just for filing purposes, and so I don’t want to see the unread count anywhere. But of course you could have your own rules with just a simple move to folder.

As for your last question, MobileMe is push enabled on Apple Mail, Outlook, and the iPhone. There is no setting anywhere. Emails will (or should) come in instantly to your desktop and iPhone.

You are most welcome. Feel free to ask us anything else here, on our contact page, or on twitter.

   

eric

I’ve been using dot mac as pop for years (and then mobilme) with no problems – i switched in order to keep it all in sync with an iphone …..

and file under fwiw, i had to enable push on the iphone, default was off …. and you might not need that keep as unread rule, my xzy emails are also for filing purposes and they stay unread with simply a move to xyz folder (i don’t look at then on the iphone)

but what about emails i read on my iphone that on the computer i want to be filed via a rule – that’s not working … ie, abc email is remaining in my mail app inbox rather than going to it’s proper folder – i would like it be marked as read

again, thanks, eric

   

boffinboy

just wanted to agree that using FTP with your iDisk is the way to go especially to avoid torturous uploads. I use Cyberduck which works a treat!

Otherwise i’m really pleased with mobile me.

   

Thomas

How do you access iDisk by FTP. I have Cyberduck but was just told by Apple support that they don’t support FTP access.

   

Milind Alvares

iDisk doesn’t work over FTP, but most FTP clients support WebDAV, which is the protocol over with iDisk works.

Just enter https://idisk.mac.com/yourusername in the quickconnect field of Cyberduck (or any other WebDAV client) and you’re all set. Certain clients like Flow FTP and Speed Download have preset settings for iDisk connectivity. CyberDuck 3.1 I hear can even pull your details from the MM system preference. Let me know if you’re still having issues.

   

airddesigns

I’ve been using dot mac for several years and haven’t had much trouble but in 2006 I had a PowerBook G4 that had a fried HD and apple replaced it with a MacBook Pro which is what I’m using with dot mac / MobileMe now. Today was the first time I had trouble syncing and tried to rest the sync data only to find it wants the password from the PowerBook G4. When I cancelled out of that window I no longer see the iDisk on my Harddrive of the MacBook Pro. I have a new file on the web iDisk from a client That I’ve been waiting for to sync. I can download it from the web but that doesn’t fix the missing iDisc on my MacBook Pro HD. Could I also have info I thought was lost save on the MobileMe account that I didn’t know was there? How can I retrieve it without messing up the info that’s new (and needed) on my current mac?
Thanks in advanced!

   

lorenzo

Hello, I just started to use mobileme but I have a problem which I am not sure how to solve. I have a macbook pro and I have about 5000 pictures stored in iPhoto09. Some of them are published “in the cloud”. Now since I am running out of space I would like to move my pictures to an external disk. Because of the syncing I cannot delete the pictures which are published in a mobilme gallery.Do I have to browse all 5000 pictures to check whether or not each of them is published? That’s obviously not very practical, actually it’s a nightmare. So, is there a way to delete pictures from the iPhoto library while keeping them in a mobileme gallery? I tried this but if I delete them from the library, the galleries are emptied as well, which in turns delete them from the internet. Any idea?
Thanks!

   

Rebecca

Did you ever figure out how to delete a picture in iPhoto without having it delete the picture in the mobileme gallery? Thanks.

   

Ron Edwards

Thanks for the article, curios to know as a MAc newbie – I uploaded a stack of pics from my PC to my MobileMe gallery. I have now switched to MAc and have transferred those pics from my PC to Mac. I have know synched iphoto with MobileMe. Does Me recognise the pics are the same ones and/or does it download to iPhoto pics it can’t find in my MAc HDD?

   

Milind Alvares

I’m not speaking out of experience, but I don’t think it does. It will most probably issue duplicates.

   

Ron Edwards

Thanks for your comment, would be great to find out what it actually does do! Can’t seem to find out anywhere!!

   

Rachel

Hi – I’m a new mobileme user, and found this page quite helpful. You wrote regarding mail and aliases that “You can mark aliases with a different colour and direct messages sent addressed to it to a certain folder.” I marked the colour just fine, but am having trouble figuring out how to direct messages from different aliases into specific folders. Can you help?
thanks!

   

Milind Alvares

@Rachel: If you’re talking about the MobileMe web, there’s no way to direct traffic into folders. You can do this via Mail on the Mac (or any other IMAP mail client) which will then sync back to the web.

   

Barbara

I have loaded photos into my Mobile Me Gallery and would now like to put a specific image on the top of the stack. The program seems to randomly chose which appears on the Album index page. I thought it might have been the first to have loaded to that album – but that did not happen in each case. Anyone know how I can select a particular photo from an album to be at the top of the stack?

   

Emilio

Thanks for the article.

I wished Apple gave us a better way to keep things running smooth.

   

James

Does anyone think that apple will implement filters on MobileMe? It is frustrating when you are using your iPhone and 50 emails come in of which you really only need to read 3 of them and the rest could have been sent to a folder for review at a later time.

   

R Collin

MobileMe won’t sync with my computer (Windows XP). Have tried all the recommended fixes on line and narrowed problem to this:
in the MobileMe preferences, sync menu, after I select “sync with MobileMe box, I cannot select apply or OK or any other way to lock in the choice. IN the options box, I cannot write anything into the dialog box at all. Consequently, the selection to sync with MobileMe never gets registered anywhere.
Can you tell me how to work around this problem?

   

Mike Conley

Regarding POP3 and MobileMe, note that MobileMe Mail’s Junk filter will remove what it considers to be ‘junk’ from your incoming mail box, and that mail will *not* be downloaded when your POP3 client downloads mail. There is no way to access the filtered mail from a POP3 client; you have to use Mail or log on to MobileMe through the Web interface.

Why is this a problem? Why wouldn’t I want such a cool thing? Because the Junk Mail filter sometimes makes mistakes, and erroneously marks a valid message as ‘junk’. Because I use a POP3 client (Mailsmith), I have no idea this has happened, and so I have missed several pieces of important E-mail in the past few months.

This would be largely academic except that, over the past summer, Apple eliminated the ability to disable the Junk Mail filter. That’s right: there’s no way to turn the thing off. So if you’re running a POP3 client, you are forced to log on to your MobileMe mail account with a Web browser *every day* to make sure that the server hasn’t spirited one of your important messages into its Junk folder. This rather obviates the whole point of using a separate client, and puts paid to Apple’s claim to support POP3.

I don’t know, but I imagine this filtering also affects forwarded mail: so if you’re forwarding your messages to another address, such as a Gmail-based account, I wouldn’t bet that you’re getting all of your messages. You probably still need to check back in on your MobileMe account directly to see whether it has falsely filtered out any valid messages.

Don’t like this? Complain. File bug reports. Maybe Apple will do something about it. Personally, I rather doubt it, and since I refuse to use Mail, I may eventually, unfortunately, be forced to switch to a different (though certainly less expensive!) E-mail provider. Too bad, really.

   

Thibaut

What about the folder sync if you’re not connected to internet ? Can you still access the local files ? There is no danger about that ?

   

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